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APPROVED AUTO BODY REPAIR BENEFITS
AAA Approved Auto Body Repair (AABR) facilities have been inspected and certified by AAA to meet stringent quality
standards in the areas of: community reputation, facility appearance, customer service, staff qualifications
and training, and tools and equipment. As a AAA member, you receive the following benefits when you employ
the services of an Approved Auto Body Repair facility:
- WRITTEN ESTIMATE – You will be provided a written estimate of the cost of all work to be performed. The cost of the work performed may not exceed the estimate by more than 10 percent unless authorized by you in advance. Local and state regulations will take precedence regarding notification of repair costs.
- WARRANTY – Facility will guarantee workmanship for a minimum of one year and the paint finish for as long as the member owns the vehicle.
- RETURN OF PARTS – As evidence of work performed, all replaced parts will be returned to you, provided you request them at the time you deliver your vehicle for service. Parts that must be returned to the manufacturer under a warranty or exchange program are excluded, but will be available for inspection.
- DISPUTE RESOLUTION – AAA will investigate any dispute between you (a AAA member) and an approved facility. AAA’s resolution decision is binding on this facility, but you are not bound by AAA’s decision and may seek recourse through other avenues.
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