Approved Auto Body Repair Benefits
AAA Approved Auto Body Repair (AABR) facilities have been inspected and certified
by AAA to meet stringent quality standards in the areas of: community reputation,
facility appearance, customer service, staff qualifications and training, and tools
and equipment. As a AAA member, you receive the following benefits when you employ
the services of an Approved Auto Body Repair facility:
- WRITTEN ESTIMATE You will be provided a written estimate of the
cost of all work to be performed. The cost of the work performed may not exceed
the estimate by more than 10 percent unless authorized by you in advance. Local
and state regulations will take precedence regarding notification of repair costs.
- WARRANTY Facility will guarantee workmanship for a minimum of one
year and the paint finish for as long as the member owns the vehicle.
- RETURN OF PARTS As evidence of work performed, all replaced parts
will be returned to you, provided you request them at the time you deliver your
vehicle for service. Parts that must be returned to the manufacturer under a warranty
or exchange program are excluded, but will be available for inspection.
- DISPUTE RESOLUTION AAA will investigate any dispute between you
(a AAA member) and an approved facility. AAAs resolution decision is binding on
this facility, but you are not bound by AAAs decision and may seek recourse through
other avenues.
|